Help with registration

Having trouble logging in? Try these simple steps to resolve the issue.
If these steps do not help, just send us an email to info@shera.de .
We are glad to be here for you.

Clear cache/browser data

Sometimes your internet browser stores old data that can cause problems. This is called "cache".
To clear the cache:

  • Open your browser's settings (usually found via the three dots or lines at the top right).
  • Look for "History" or "Privacy and security."
  • Select "Empty cache" or "Clear browsing data".
  • Restart your browser and try logging in again.
Wrong code

If you copy the login code from the email from Shopify, please make sure that you do not copy any spaces.
To make sure the code is correct, please enter it manually.

Check spam folder

If you can't find the email with the login code from Shopify, please check your spam folder. Sometimes important emails end up there.

Verify email address

Make sure you have entered your email address correctly. A small typo can prevent you from receiving the login code.